This project, the big one that’s consumed most of my Fall, has been getting worse and worse, but I was seeing the light at the end of the tunnel.
I’m working ridiculously long hours busting my butt to get everything done right. Of course, when things go wrong, it’s usually at the worst possible time. Earlier this week, I was chewed out in Mandarin because someone at the tenant’s location forgot to tell the cooks that the water would be going off. That was not my fault, and was rather funny. I knew exactly what that guy was getting at, even though he didn’t speak enough English to know that I wanted him to get someone who spoke English.
Then it got a little worse. A fitting we had to tie our meters in to one building did not fit after all, and it was the end of the day. No replacement fittings were to be had locally, and I had to leave both the customer and the fire department next door off overnight. Not only did I get yelled at by a fireman, he was also rather whiney. I got them porta-potties out asap, and had the water turned on just after noon the next day.
I was worried about this weekend’s jobs. We have a big tenant with two buildings, a call center. I wasn’t allowed to shut both down at the same time, so we arranged to pay the guys overtime to do one building on Saturday and one on Sunday. I was going to be the only one there to turn valves off and on, and of course, I don’t get paid any extra.
The Saturday one seemed to go well. I got a really good shutoff, and the guys got to work install the backflow preventers and meters. We’re required to have these in place at all of our sevice connections by 2010, so I wasn’t just picking on a few customers. It was tricky, in a tight space and really deep, and with some odd pipe sizes and materials, but we got it done. When we left, all was well.
On that note, I wasn’t so worried about the Sunday job. It was a simpler job anyway, so I got there before dawn to cut the water off so we could get to work. We cut into the line we were taking out and everything started to be very simple. Until one of the guys went over to yesterday’s hookup and noticed it was leaking, that is. Great. So we’ve got a leak on one building and the pipe cut clean in half at the other. I told the on-site guy what was going on and we finished the building we were working on so they could have water in one, at least.
After we got that one back up and running, we went over to the leaky one. The plan was to dig it out so we could see exactly where it was leaking, so we could get the right parts to fix it tomorrow. The ground was way too soupy to dig though, so we had to put it on hold until we could get a vacuum truck out there, and the right parts. Of course, none of the rental places and none of the big equipment parts houses are open on Sunday afternoon. We could get it fixed in the morning with a couple of hours of work, and since they didn’t have people in the place until 6:30 anyway, it shouldn’t have been that big a deal. It’s a call center, not a hospital.
At this point, it all went even more downhill. The maintenance manager called me to chew me a new one. She second-guessed every field decision I’d made and got all over me for, “not bothering to inform her when this happened,” never mind that I had immediately informed the maintenance guy she’d left there on call to be my contact. She then proceeded to condescend to and yell at me over every step of our job. She was having an absolute cow, and when she started demanding the names and phone numbers of our contractors, I turfed it to my boss. I do not have to listen to that kind of abuse, and I am sure not going to involve subcontractors in this. We as a water agency are required by state law to install backflow preventers, and by the county ordinance to have it done by 2010. We also have the right, written into the ordinance, to interrupt service to do so. In order to try to inconvenience this big customer less, we worked around their schedule to work on a weekend, which of course, meant that backup parts were not readily available. We did not have to do so.
So after several ass-chewing phone calls, some calls to my boss, and more parts-searching and contractor-coordinating, I am done with that woman. After the personally threatening voice mail insisting that I would be out there with a vac truck all night keeping mud out of the hole (we don’t have one), I have had enough. She can talk to my boss if she has a problem with it. I did not do anything wrong in this situation and went over and above to try to fix it. Unfortunately, I wasn’t able to pull a fitting out of my ass, no matter how much she insisted that it was “unacceptable” that her precious call-center drones couldn’t have their coffee in the morning. Not my problem man.
Unfortunately, she went way, way over my head and politics talks in this business. She convinced the director that the only time they could shut down was after 11 PM. These are by no means normal working hours, and it’s going to cost the county a boatload, especially at prevailing wages. So one contractor and I will be in at dawn with a vac truck to see exactly what we need. Then we’re coming back out in the middle of the fucking night with lights and people, all so they don’t have to shut down and walk to the other building or to the porta-potties for two hours in the morning.
So if I was feeling overwhelmed with the job overload before, I’m still shaking with it now. I am not able to let it go enough when I get home, and it gets to me too much. I think I’ve lost my ability to relax, and I’m quite sure that I’ve lost any funny that I once might have had. And I just sent in the project description for phase 2 of this bullshit.